
CrescendoCX AI, a conversational AI platform built for customer success teams, had just secured their Series A funding and needed to establish their first-ever go-to-market strategy. With no existing lead generation or pipeline process, the company brought me on as their first marketing hire to design, test, and scale a repeatable growth motion from the ground up.
The company faced challenges with:
To address these challenges, I built CrescendoCX AI’s marketing engine from scratch, including:
The strategy was rolled out in phases:
Within the first six months, CrescendoCX AI experienced rapid and repeatable growth:

Through building CrescendoCX AI’s go-to-market strategy from scratch, I helped transform the company from a Series A startup with no marketing function into a scalable growth engine. The foundation of clear ICP definition, integrated tech stack, and repeatable lead generation motion positioned the company for long-term success and continued expansion.

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